Right of Withdrawal

At Jasmine Art, we want you to be fully satisfied with your purchase. If you change your mind, you have the right to withdraw from your purchase within 14 days without giving any reason.

01) Withdrawal Period
  • The withdrawal period expires 14 days after the day you receive your order.
 If your order consists of multiple items delivered separately, the withdrawal period ends 14 days after you receive the last item.
02) How to Exercise Your Right of Withdrawal

To withdraw from your purchase, you must inform us of your decision by a clear statement (e.g., a letter sent by email).

You can contact us at:

JasmineArts


Email: JasmineArt@gmail.com

Website: jasart.comYou may also use our [optional withdrawal form] (if you have one), but it is not required.

03) Effects of Withdrawal

If you withdraw from the purchase:

  • We will refund all payments received from you, including delivery costs (except for additional costs if you chose a delivery method other than the least expensive standard delivery).
  • The refund will be made using the same means of payment you used for the initial transaction, unless otherwise agreed.
  • You will not incur any fees as a result of the refund.

We may withhold the refund until we have received the returned goods or until you have provided proof of having sent them back, whichever is earlier

04) Returning the Goods
  • Delivery times are estimates only and are not guaranteed.
  • JasmineArts is not responsible for delays caused by couriers or external factors beyond our control.
  • Please refer to our [Shipping Policy] (if you have one) for more details.
05) Exceptions to the Right of Withdrawal

The right of withdrawal does not apply to:

  • Custom-made or personalized items
  • Goods that are sealed and are not suitable for return due to health protection or hygiene reasons, if unsealed after delivery
  • Digital downloads or digital products once the download or access has begun

Fast Delivery

Fast Delivery

Receive your artwork quickly through secure priority shipping with full tracking.
14 Days of Return Rights

14 Days of Return Rights

Order confidently with our 14-day hassle-free return policy.
Fast Customer Support

Fast Customer Support

Our Support Team Is Available Monday To Friday To Help With Any Questions.
Lifetime Quality Guarantee

Lifetime Quality Guarantee

We Stand By Our Craftsmanship — Quality That Lasts A Lifetime.