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Free delivery across the UAE

Terms & Conditions

Welcome to Jasmine Art. By accessing or using our website www.jasmineart.ae, you agree to be bound by the following Terms and Conditions. Please read them carefully.

01) General

  • These Terms govern your use of the Jasmine Art website and any purchases made through the site.
  • By using the site, you confirm that you are at least 18 years old or accessing it under the supervision of a parent or legal guardian.

02) Products and Services

  • All products, descriptions, images, and prices are subject to change without notice.
  • We make every effort to display the colors and details of our products as accurately as possible. However, we cannot guarantee your screen's display is accurate.
  • We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction.

03) Orders and Payments

By placing an order, you agree to provide current, complete, and accurate purchase information.

We reserve the right to refuse or cancel any order at our sole discretion.

All prices are listed in UAE Dirhams (AED) and include applicable taxes unless stated otherwise.

Payment must be made at the time of purchase through the available payment methods.

04) Shipping and Delivery

  • Delivery times are estimates only and are not guaranteed. Orders within the UAE are usually delivered in 2–3 business days.
  • Jasmine Art is not responsible for delays caused by couriers or external factors beyond our control.
  • Please refer to our Shipping & Returns page for more details.

05) Cancellations and Returns

  • You can cancel free within 24 hours of placing your order for a full refund. After that, production has started and the order can't be cancelled.
  • Because every piece is made to order, we don't accept returns or exchanges for a change of mind.
  • If an item arrives damaged, defective or wrong, tell us within 14 days of delivery. We'll replace it free or refund you in full, and collect the original at no cost to you.

Full details: Shipping & Returns.

06) Intellectual Property

  • The intellectual property rights in all software and content made available on or through this website remain the property of Jasmine Art or its licensors and are protected by copyright laws and treaties around the world.
  • You may not publish, manipulate, distribute, or otherwise reproduce any of the content on this website, nor use it in connection with any business or commercial enterprise.

07) Limitation of Liability

Jasmine Art is not liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our website or products.

We do not guarantee that the website will be error-free, uninterrupted, or free of viruses or other harmful components.

08) Prohibited Use

You agree not to:

  • Use the site for any unlawful purpose
  • Attempt to gain unauthorized access to the site or interfere with its operation
  • Upload any viruses, malware, or harmful code
  • Post or transmit any abusive, defamatory, or obscene material

09) Changes to These Terms

We reserve the right to modify these Terms at any time.

Any changes will be effective immediately upon posting on the website.

Your continued use of the site after changes are posted means you accept the updated Terms.

10) Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Email: hello@jasmineart.ae

Website: www.jasmineart.ae